Privacy Policy

This privacy notice for Over the Moon Farm and Flowers, LLC  (“Over the Moon Farm,” “Company,” “we,” “us,” or “our“), describes how and why we might collect, store, use, and/or share (“process“) your information when you use our services (“Services“), such as when you:

• Visit our website (“our website”) at overthemoonmeat.com, create an account, make a purchase, or submit any other forms on our website.
• Engage with us in other related ways ― including any sales, marketing, or events.
  By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described in this Privacy Policy.

Personal Information We Collect or Process

“Personal information” refers to information that identifies or can reasonably be linked to you or another person. We may collect or process the following personal information from you, including inferences drawn from the personal information, based on how you interact with our Service and as permitted or required by applicable law.

• Contact details including your first and last name, address, billing address, shipping address, phone number, and email address.
• Financial information, including credit or debit card information, account numbers, payment card information, transaction details, and other payment details.
• Account information, including your username, password, preferences, settings, and order logistics selections.
• Transaction information and website activity, such as items or pages you view, items you add to your cart, start checkout for, purchase, or return, and order and transaction history.
• Communicated information that you share in any communications with us, such as through our contact form or replies to our text messages or emails
• Device information including information about your device type, browser, and general location

How We Use Your Personal Information

We use your Personal Information to provide, personalize, and improve your shopping experience with us. This includes processing your orders and payments, arranging for pickup, delivery, and shipping, communicating updates about your orders and any changes in schedule for your selected pickup or delivery method. We may also use your information to send marketing communications via email, text message, or postal mail about our products or Services, based on what we believe may be of interest to you based on your Personal Information or items you have previously purchased, added to your cart, or other activity on the Services.

We may also use your Personal Information to improve our website, products, Services, detect and prevent fraud or other malicious online activity, and comply with legal requirements.

If you purchase a gift, we may use the recipient’s information to fulfill the gift order and send related transactional messages via email or text.

You may opt out of marketing emails at any time by following the unsubscribe link included in each email message. You can opt out of marketing texts at any time by replying “STOP” to any text message from us.

How We Share Your Information

We may disclose your Personal Information to third parties for legitimate purposes related to the Services, as described above. The third party service providers we use include:

• GrazeCart: We use GrazeCart to host our online store.
  • You can read more about how GrazeCart uses your Personal Information here: https://grazecart.com/privacy-...
• Drip, Mailchimp, or other email and SMS marketing service providers: We use email services including Drip and Mailchimp to track events you perform on our website, including creating an account, adding items to your cart, starting checkout, completing checkout, canceling an order, signing up for our newsletter or other marketing emails, signing up for SMS transactional or marketing messages, visiting webpages, and opening or clicking a link in an email. We use this information to send you emails and text messages about our products and services.
  
  We will not share your opt-in to an SMS campaign with any third party for purposes unrelated to providing you with the services of that campaign. We may share your Personal Data, including your SMS opt-in or consent status, with third parties that help us provide our messaging services, including but not limited to platform providers, phone companies, and any other vendors who assist us in the delivery of text messages.
  
  We may also share your Personal Information to comply with applicable laws and regulations, respond to a subpoena, search warrant, or other lawful request for information, or to otherwise protect our rights.
  
  You can opt out at any time using the unsubscribe link in each email, or by replying “STOP” to any text message from us.
  • See Drip’s Privacy Policy here: https://www.drip.com/privacy
  • See Mailchimp’s legal policies here: https://mailchimp.com/legal/
• Meta / Facebook Pixel: We use the Meta Pixel to track page views, purchases, checkout-related events. If you have an account created and are logged into our website, the personal data we send includes your first and last name, email address, city, state, and ZIP code.
  • See more information about Meta’s Privacy Policy here: https://www.facebook.com/privacy/policy/
• Google Analytics: We use Google Analytics to help us understand how our customers use the website.
  • You can read more about how Google uses your Personal Information here: https://policies.google.com/pr...

How We Process Payment Information

We use Stripe, a payment processor, to process payments on our website. When you enter payment information on our website, it is transmitted via an encrypted connection to Stripe. We do not personally hold your payment information, such as your full card number or security code. The only payment information we store is your card brand, last 4 digits of the card number, cardholder name, expiration date, and billing address.

You can read more about how Stripe uses your Personal Information here: https://stripe.com/privacy

Data Retention of Your Information

We will store your data indefinitely unless you request that we remove your data.

Cookie Policy

When you use and access our website, opt into receiving marketing messages, or otherwise use our Services, we or our third-party providers may use cookies in your browser to automatically collect Personal Information. We use cookies to maintain session data, provide analytics, store preferences, enable advertisement and marketing delivery, determine whether to show you forms or advertisements on our website, and for other purposes related to the Services. The website also uses cookies to help keep track of items you put into your shopping cart including when you have abandoned your cart and this information is used to determine when to send cart reminder messages via email or SMS.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on this website, update the "Last updated" date and provide notice as required by applicable law.

Contact

If you have any questions about our privacy practices or this Privacy Policy, or would like to request that we delete your data, please email us at anna@overthemoonmeat.com, or contact us at the following address:

Over the Moon Farm

PO Box 162

Coggon, IA 52218